geetfun

@geetfun

Simon Chiu

Building Eager.app, a help desk and knowledge base software.

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geetfun

Answered by geetfun...

First off, thanks for being a supporter of Eager.app. Super, super happy to see it being used by others.

A few reasons for creating the Knowledge Base product for Eager.

I wanted to be able to host my docs from a subdirectory. For example, at https://eager.app/docs instead of docs.eager.app, like so many Knowledge Base apps force you to.

The KB or documentation site can be such a rich source of SEO and a way for users to find out about you that I feel it should be more optimized for this. Having the option for Eager to serve through to your subdirectory gives you that extra SEO juice.

Next, I wanted something that looked great out of the box, both on mobile and the desktop. I wanted a simple and clean design for basic documentation.

Prior to Eager, I've run several micro-SAAS products and it has always been a pain point to get a quick documentation site up and running.

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